Credit Union Jobs


If you are an interested in advertising a role within your credit union, please send your vacancy details to the ABCUL member services team ( and we will upload details to this page.

Serve and Protect Credit Union- Loans Processor

Salary Range: £17,675 - £23,735
Job Role: Full-Time
Location: Guardians House, 2111 Coventry Road, Sheldon, Birmingham B26 3EA

Flexibility to work from home due to Coronavirus

Serve and Protect CU is one of the largest credit unions in the UK and currently serve over
33,000 members throughout the Police, Military, Prison, Fire and Health Service.
Our team are passionate about improving the financial resilience of all those who serve and
protect the nation – making a difference to the lives of our members, by helping them save and
being there when they need to borrow, with repayments straight from their salary.
As a not-for-profit financial cooperative, we currently look after £65.5 million of our members
savings, with over £49 million issued in affordable loans.

The role
We have an exciting opportunity for a Loans Processor to join our growing team. As part of the
Lending team, you will work to achieve loan portfolio targets. You will package loans efficiently
and accurately, presenting them to Underwriters to allow them to make informed decisions.

About You
• You will have previous experience in customer service support
• You will have good administration skills
• You will be excellent at communicating over the phone, email, text, and letter
• You are customer-focused for a positive customer experience and resolution
• You are polite, empathetic, and professional
• You can show initiative and work well in a team environment
• You can multi-task, prioritize and manage time effectively

Key Responsibilities
• To deal with member contact on an initial and on-going basis
• Handle loan applications, including credit checks, transactions, filing etc
• Pre assessment presentation of loans
• Evaluate confidential financial data to ensure swift and responsible lending decisions
can be made
• To raise concerns to the Underwriter
• Deliver loan decisions including decline decisions to members
• Maintain a sense of social responsibility and ethical approach, with a commitment to
treating our members fairly

In return, we are committed to being a good employer, offering benefits, which include:
• Employer pension contributions
• Sage Employee benefit scheme
• 29 days annual leave (inclusive of bank holidays)
• On the job training
• Reasonable working hours

To apply
To apply please email your CV with a summary as to why you feel you may be suitable for the
role to:
Closing date
Closing date for applications is 22nd January 2021
Please see job description below

London Capital Credit Union - Loans Support Officer

Full Time 9 Month Fixed Term Contract Due to maternity leave and business growth we are looking for someone to join our friendly team.
London Capital is one of the UK’s largest credit unions, a not for profit savings and loans co-operative based near Archway tube station in north London.
We are dedicated to encouraging people to save rather than borrowing, but we also provide low-cost loans at times when needed. 
We offer a real alternative to high interest borrowers and loan sharks by offering a route out of debt. Operating in the fiercely competitive financial services market, the credit union provides high quality products to a growing membership.

Loans Support Officer – Job Description Hours Thirty-eight hours per week
Period Nine-month fixed term contract, 2-month probation period.
Pay £22,779pa, - £11.53p per hour, plus up to 6% employers matching contribution to the employee’s personal pension or employers pension scheme.
Reports to Lending & Finance Manager

Main purpose and scope of the post To assist in ensuring that all administrative tasks are carried out in a timely, accurate and efficient manner to ensure maximum member/customer satisfaction.


  • Closing date for applications 12 noon Thursday 28th January 2021


  • Interviews will be conducted on Wednesday 10th of February 2021. May be flexible for the right candidates.


To apply please send a cover letter MUST evidence how you meet the criteria of this role as set out in the person specification.


You must also send a supporting CV but the cover letter is the most important.


Applications should be sent by email to using the subject heading ‘LSO Application’

For more details please see the Job Description below

Plane Saver Credit Union -  Full Time Interim Finance Manager

Plane Saver are one of the largest Credit Unions in the UK and aims to be financial partner for life to its 15k+ members; here for them in the good and bad times, providing savings and loans products and services. The Credit Union is looking to recruit an interim Finance Manager for a 12-month to cover maternity leave.

 For full job details click here.

Plane Saver Credit Union -  Partnership Manager 

Plane Saver Credit Union is one of the largest Credit Unions in the UK. As a financial co-operative, Plane Saver aims to be financial partner for life to its 15k+ members; here for them in the good and bad times, providing savings and loans products and services.

To help grow its business through the engagement of new payroll partners, Plane Saver have created this new role to build upon all our successes and forge ahead to establish new mutually beneficial partnerships with relevant large employers. For full job details click here.