Credit Union Jobs

Darlington Credit Union-Member Services-Loan Decisioning

Salary: £21,400

location: Darlington Credit Union- Tubwell Row Darlington

Hours: 37.5 hours per week

Closing Date: 8th December 2023

For more information and how to apply please click here

Advance Credit Union - Business Analyst

Salary: Dependent on experience: circa £21k p.a.

Location: Advance Credit Union offices are located in Corporation Street, Birmingham city centre and in Erdington. The role can work flexibly across both offices.

Hours: Full time (35 hours a week) six-month, fixed term contract: start date January 2024

Job Description: As a Business Analyst you will be required to provide analysis and support specifically related to the processes we use to provide services to our members. You will have the responsibility to identify, capture and analyse user needs to identify potential gaps and make suggestions to improve processes.
The role of the business analyst is to review, analyse and evaluate Advance Credit Union business areas, user needs, business models, workflows and technological systems.
The aim of the role is to assess processes, articulate requirements, produce documentation and provide powerful insights to enable relevant stakeholders to make the right decisions.

How to apply: To apply please provide your CV and a cover letter explaining your suitability for the role to

Application deadline: 5pm December 1st 2023

For more details please click here

Penny Post Group - Business Development Officer

Salary: £28,000 – £32,000 depending on experience

Location: Extensive travel within the North West visiting payroll partner workplaces, and time can be split between the Manchester office and working from home.

Hours: 35 hours per week, 08:30am to 4:00pm, Monday to Friday. 

An exciting opportunity to join our Business Development Team within The Penny Post Group. If you’re keen to join a passionate and friendly team and begin your career within our Business Development Team, this could be your ideal role!

Find more details and how to apply here.

ABCUL - Advocacy & Regulatory Affairs Manager

Salary: Up to £29,495 per annum

Location: Hybrid - Head Office based in Manchester 

Reports to: Head of Advocacy & Regulatory Affairs

Hours: Full-time

Job Description:

We are now seeking to recruit an Advocacy & Regulatory Affairs Manager to work within the Advocacy team to support the delivery of ABCUL’s policy work, advocating for credit union interests with government, parliament, regulators and other stakeholders and lead on regulatory compliance guidance and support for ABCUL members.

Find more details and how to apply here.

Deadline for applications expired last week on Friday 01 December 2023 and the next stage of our application process has begun as we recruit a successful candidate. If any members are interested, ABCUL will still consider applicants up to Monday 18 December 2023. It's also important to note that whilst the role is at management level, the role holder will not be responsible for managing people

Serve and Protect CU - Member Services Officer

Reports to: Member Services Supervisor

Location: Hybrid- Min 3 days in the office

Job Description: We are looking to add a Member Services Officer to our small, dedicated team which acts as the key point of contact between us and our 40,000+ members across the Police, Military, Prison and Probation, Health and Fire services and their families.
You’ll be responsible for delivering excellent service to our members and potential members and supporting them to make the most of the Credit Union. You will support members on the phone and over email as well as handle new account applications.
This role is ideal for someone who loves people, cares about the work they do and enjoys being able to make a positive impact at work.

For more details please click here

For the Job Description please click here

Clockwise Credit Union- Member Services Advisor

Location: Leicester Office

Reports to: Members Services Supervisor

Job Description: 

We are a team of customer service professionals who have a commitment to providing a friendly, personal and excellent service.  Communication is key to be a great member of the Clockwise team, you’ll have the ability to handle challenging conversations with ease, whether it’s face to face, by email or over the phone.
We are looking for a great team player who can work with colleagues to ensure that our members have a worry free and fantastic experience with us.
Your job is to be the friendly face of Clockwise Credit Union, to respond to inbound contact by phone, face to face, online chat and email. You will also update member’s accounts and accurately record information to allow us to find the right product for the member.  You will also provide general information, process applications and transactions for our members as well as providing guidance to help them take advantage of our online services.  To do this you should be able to explain information clearly and have great rapport building and listening skills.  You will also help our members understand how to maintain their accounts as well as ensuring that we hold correct and up to date information on an ongoing basis.
You will adhere to all regulatory requirements as well as our in-house policies and ensure that all customer enquiries or complaints, by all communication methods, are accurately logged and tracked to an acceptable resolution

To apply email, with CV and covering letter. 

For more details please click here

Clockwise Credit Union- Collections Officer

Location: Leicester Office

Hours: 10.30am till 7pm

Job Description: 

Are you passionate about helping people regain financial stability? We are looking for an experienced collections officer to join our team of customer service professionals and play a crucial role in assisting our members who may be facing financial challenges.   If you are proactive, empathetic, and detail oriented professional, we love to have you on board

To ensure success as a collections officer, you should have excellent communication skills, resilience, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer will use this to encourage members to understand their financial position and make a maintainable payment arrangement which works for both parties.

You will adhere to all regulatory requirements as well as our in-house policies and ensure that all contact, by all communication methods, is accurately logged, correct documentation sent and queries and collections actions are tracked to an acceptable resolution

 To Apply please email, with CV and covering letter. 

For more details please click here

Money Matters Community Bank - Volunteer supervisory Committee Advisor

Hours: Voluntary position typical commitment of 10-15 hours per month

Role description: As the Supervisory Committee Advisor, you will play a pivotal role in ensuring the financial integrity and stability of our credit union. This volunteer position is essential in safeguarding the interests of our members by conducting regular internal audits, reviewing financial records, and overseeing compliance with regulatory standards.

Person specification: Somebody passionate about financial empowerment and community well-being with a keen eye for detail and a commitment to upholding the highest standards of ethics and accountability.

To apply or inquire further, please email Dennis O’Connor at or call. Be sure to include your resume and a brief statement of why you're interested in serving as our Supervisory Committee Advisor.