About Credit Unions

Salary: £24,245

Location: will be based at Penny Post Credit Union’s central office; currently in Sun Street, Wolverhampton,

Hours: Normal office hours are 08.30am – 4pm Monday to Friday

Job Description:

• To provide the highest quality levels of professional support required to enable our customers or potential customers to make effective use of all Credit Union services.
• To deal with all aspects of Customer Service and provide the highest standard of service, whilst ensuring accuracy and attention to detail in an efficient manner.

How to apply: Please send a CV to nicolaa@penny-post.co.uk and jaspreet@penny-post.co.uk

For more details please click here

About the Opportunity

As our Chief Executive Officer, you’ll play a pivotal role in leading the organisation, ensuring compliance with regulatory standards and delivering strategic goals set by our Board of Directors. Key responsibilities include:

• Leading our Organisation; you’ll oversee the performance, leadership, and development of the credit union, ensuring staff and volunteers are aligned with strategic goals. This includes leading, mentoring, and managing teams to drive service excellence for our members.
• Compliance & Risk Management; you’ll have overall responsibility for regulatory compliance, data security, and fraud prevention, ensuring that all our products, services, and policies meet Consumer Duty and financial services regulations.
• Operational Oversight; you’ll be responsible for the credit union’s operational resilience, ensuring continuity in the face of disruptions. As part of the Disaster Recovery Team, you will manage incident response and safeguard member funds and data.
• Board Engagement; you’ll work closely with our Board, providing accurate and timely information, supporting good governance, and be actively involved in shaping the long-term strategic vision.
• External Representation; as the face of our credit union, you’ll be engaging with stakeholders, promoting the organisation’s mission, and ensuring we remain a trusted and valued financial provider.

What You’ll Need

You’ll bring a strategic mindset, capable leadership, and regulatory expertise to navigate the organisation forward. To succeed, you’ll need:

• Regulatory & Governance Expertise; in-depth knowledge of financial services regulations (PRA/FCA, AML, FOS, FSCS) and experience engaging with regulatory bodies.
• SMF8 approval will be required.
• Operational & Financial Acumen; strong strategic planning skills, exceptional attention to detail, and the ability to interpret data to drive sustainable growth.
• People & Organisational Leadership; experience leading high-performing teams with a proven ability to lead with clarity and drive a culture of excellence.
• Sector Experience; although not essential, we’d like you to come with experience from the not-for-profit sector, understanding its unique challenges and opportunities.
• Calm & Resilient Approach; the ability to remain steady under pressure, make thoughtful decisions, and navigate complexity with confidence.
• Our Head Office is based in the Northampton, so you will need to be within close commuting distance to ensure daily face time.

How We Reward You

We value our people and are committed to recognising their contributions. By joining Commsave Credit Union, you’ll benefit from:

• A competitive salary of circa £85,000 per annum and excellent benefits package.
• A collaborative and inclusive workplace that aligns with our values.
• A supportive induction and handover to ensure you are off to the best start.

What’s Next

This is a unique opportunity to lead an organisation with purpose and help shape its continued success, so if this sounds like the role for you, we’d love to hear from you!

To apply, please complete our short application form and upload your CV.  Our recruitment is handled by our external partner Four Talent so one of their friendly team will be in touch with you directly. Should you have any questions related to the role or about your application, please contact a member of their team on 01604 969029.

The personal information we collect from you will be shared with CIFAS who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and CIFAS, and your data protection rights, can be found by https://www.cifas.org.uk/fpn

For more detail please click here 

Hours:  Full-time

Salary: From £22,932.00 per year

Location: Hybrid – 3 days in Birmingham office (B26 3EA), 2 days from home

Job Description: Are you ready to play a key role in helping our members achieve their financial goals? As a Loans Processor, you’ll be the detail-oriented professional working behind the scenes to ensure loan applications are handled smoothly and efficiently.

This is more than just a processing role – it’s an opportunity to bring your organisational skills, problem-solving mindset, and commitment to excellent service to a team that values collaboration and a member-first approach.

If you thrive in a fast-paced, detail-focused environment and enjoy being part of a mission-driven organisation, we’d love to hear from you!

For more details please click here

Reports To: Chief Executive Officer

Key Focus/ Role Purpose : To oversee the financial activity within Beacon Savings & Loans and manage the relevant operational activities

Please send CV and Cover letter to sue.heesom@wearebeacon.com

For more details please click here

Salary: Starting at £23,000

Location: The Co-op Credit Union, 1 Angel Square, Manchester, M60 0AG

Hybrid working policy: largely home working with some expectation of working from office and option to work more in office if preferred.

Reports To: Operations Manager

Hours: Full time: 35 Hours Monday – Friday

Key Focus/Role Purpose: The provision of services to credit union members with a particular focus on the following:
• Customer service – responding to member enquiries across a range of communication channels.
• Member account maintenance
• Processing membership applications
• Processing loan applications
• General office duties & administration

For more details please click here

Salary: From £21,840.00 per year

Hours:  Full-time

Location: Hybrid working is available for all employees, with a minimum 3 days at our offices in Birmingham (between 9am and 4:30pm) and the rest from home if you prefer.

Job Description:

We are looking to add a Member Services Officer to our small, dedicated team which acts as the key point of contact between us and our 50,000+ members across the Police, Military, Prison and Probation, Health and Fire services and their families.

You’ll be responsible for delivering excellent service to our members and potential members and supporting them to make the most of the Credit Union. You will support members on the phone and over email as well as handle new account applications.

This role is ideal for someone who loves people, cares about the work they do and enjoys being able to make a positive impact at work.

Requirements
What we’re looking for
To thrive in this role you will have:
Experience in an administration or customer service role
Excellent communication skills
The ability to multi-task and work on your own initiative

You are ideally suited if you also have:
Understanding and appreciation of the Credit Union movement
Experience working in a regulated environment

This role will be a great fit for you if you are:
Self-motivated and well-organised
Confident using MS Office
On board with our organisation values – Reliable, Respectful, People-Centric and Passionate.

For more details please click here

Salary: Dependent upon Experience

Location: Location – Bradford City Centre

Hours: 37 hours per week (part time will be considered upon request)

Job Description: As a Member Services Assistant you will provide administrative support to help the team achieve its organisational goals.

How to apply: Please apply with an up to date CV and covering letter setting out why you would like to work for us and send to katie.hurrell@bdcu.co.uk

For more details please click here: Job Vacancy at BDCU: Member Services Assistant 2025 – Bradford District Credit Union

Salary: £30,000 per annum

Hours: 37.5 Hours per week – Full Time

Reports to: Operations Manager/CEO

Job description: The Business Development Officer assists the Operations Manager in the development and implementation
of a strategic, multi-faceted business development programme designed to promote, retain and increase the
Credit Union’s membership and visibility in the communities that we serve. This position will also help grow
and support the Credit Union by building a Payroll Partnership Program to create and grow new personal and business accounts for the Credit Union

The closing date for the role is 16th January

To apply please send your CV to tameka@wccul.co.uk

for more details please click here

Location: Northampton
Time Commitment: Approx. 30 hours per year

Description:

As a volunteer (althugh in some circumstances we are able to cover any loss of
earnings), you’ll be making a meaningful contribution to a non-profit organisation, while
benefiting from opportunities for personal and professional development. You’ll work
closely with the ARSC Chair, Board Members, and Senior Management, gaining insight
into our credit union’s operations and influencing key decisions. Sub-committee
members are also viewed favourably for potential future roles on the Board, offering a
valuable pathway for those interested in contributing to the longer-term development
and governance of our organisation.
• Time Commitment: We’re looking for someone who can dedicate around 30
hours per year, plus occasional events and training sessions as needed. Our SubCommittee currently meets every other month on a Tuesday afternoon for about
2–3 hours, making it a flexible commitment that can work around other priorities.
• Compensation: We value your time and commitment! Travel expenses are
covered, and we’ll reimburse any costs for caring requirements – whether for
children, elderly family members, or other dependents – while you attend
meetings.
• Term: We ask for an initial commitment of three years, with opportunities to renew
and even transfer to our Board of Directors Committee. This role allows you to
grow with us and make a meaningful impact on our community.
This is an exciting time to join Commsave Credit Union, with a role that allows you to
contribute to the future of the organisation while building your own expertise in
governance and risk management

How to Apply:
Start your journey with us by getting in touch with Richard Munro – Interim CEO, at
richard@commsave.co.uk to learn more about how you can contribute to the Audit & Risk
Sub-Committee

for more details please click here

Are you the next Board Director to join our small, friendly team?

Wolverhampton City Credit Union (WCCU) prides itself on being an ethical, honest, friendly, and fair community-based organisation. We are currently seeking applications for Non-Executive Board Directors to strengthen our Board and its governance, to improve our Board skill set and diversity, and to support our ongoing succession planning.

For further details on how to join, please email:

company.secretary@wccul.co.uk

#JoinOurBoard #WCCU #WV #Wolverhampton

Link to the Facebook post:

https://www.facebook.com/photo?fbid=1037149068415846&set=a.455324556598303

Link to the Twitter post:

https://x.com/wccul/status/1831603458899644514/photo/1

Further details and a Board Recruitment Pack can be obtained from Keith Waitt, Company Secretary company.secretary@wccul.co.uk

Salary: Starting salary from £33,500 but dependant on experience.

Hours: 35 hours per week – worked flexibly but core hours will be from 9.00am to 5.00pm Monday to Friday.

Job Description:

• Create and maintain plans that will help meet the needs of our 3^rd party partners and community groups.
• Build long-term relationships with clients, community partners and people of influence within the common bond.
• Notify the operational team of new sales and cross-selling opportunities.
• Become familiar with the competition both locally and within the financial marketplace.
• Help promote and maintain a positive company image. Actively promoting Sheffield Credit Union services both on a 121 basis as well as to larger groups, businesses, and community leaders and decision makers
• Arrange promotional activity where appropriate both B2B and B2C to potential members
• Provide support for community influencers promoting SCU directly to their local community.

How to apply: Please apply in writing with a  CV & Covering letter to paul.hancock@sheffieldcreditunion.com

For more details please click here

The successful members will sit on the board as well as working closely with the Office staff , to ensure Waltham Forest Credit Union is compliant and well positioned to develop fair and competitive financial services. This is an exciting time to join the team and use your skills to meet the challenges ahead and contribute to the development of Waltham Forest Credit Union. Training and support are available in all aspects of the role. If applicants would like to discuss the roles, please get in touch with Claire on info@walthamforestsavers.com for answer any questions.

Salary: £35,000

Hours: 4 days per week (29 hours)

Job Description:

• Ensure credit union operations run fluently and effectively and are in compliance with FCA/PRA and all other relevant regulations.
• Identify products that will benefit our members and that will assist in providing a competitive range of services including appropriate support to financially excluded communities.
• Develop risk based pricing in accordance with product development and associated credit union policies.
• Provide regular reviews of our systems developing and improving them in the best interest of members.
• Line management responsibility for Loans and Member Services with support to the wider team and ensuring training and development plans are in place and are being delivered.
• Responsible for ensuring day to day governance and compliance matters are being responded to in line with policies and procedures and these themselves are kept relevant to BDCU and continually in line with regulations.
• Support the CEO and Board of Directors and promote the delivery of an excellent service in accordance with professional standards, legislative requirements and Bradford District Credit Union policies and procedures.
• Build relationships of trust, communicate in an informed, confident, polite and understanding manner with all credit union stakeholders, internal and external.

For more details please click here 

Location: Warwickshire area.

Hours: 35 hours per week – worked flexibly but core hours will be from 9.00am to 5.00pm, with evening/weekend work from on a regular basis.

Job Description: We are looking for a Community Engagement Officer who will build relationships with community and business influencers at a decision maker level in the Warwickshire area.

Apply by: Please contact Jobs@clockwise.coop

For more details please click here

Hours: This is a volunteer position with an estimated commitment of 20 hours per month including board meetings, committee meetings, preparation time.

Location: Wolverhampton, remote

Job Description:  As a volunteer company secretary, you will play a vital role in ensuring the effective governance and compliance of Wolverhampton City Credit Union ltd. You will work closely with the board of Directors and the senior leadership team to uphold the highest standards of corporate governance.

How to apply:

Interested candidates are invited to submit a CV and a brief cover letter stating why you are suitable for the role to tameka@wccul.co.uk

 For inquiries or additional information, please contact Tameka Spencer on 07549638007

For more details please click here.