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Credit Union Members

This is sometimes called the common bond. The credit union must define its criteria for membership and register that with the Financial Conduct Authority (FCA) in its rule book. As a mutual financial co-operative the credit union is owned and controlled by its members and is run for the benefit of the members.

Both individuals and organisations can be members of a credit union.
Only members are entitled to credit union services.
The co-operative principle of one member one vote, regardless of the size of individual shareholding also applies to credit unions.

Wednesday 10 January 2024

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Consumer Rights Act 2015 – Unfair Terms in Consumer Contract

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Corporate Members

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Criteria for Membership (Common Bond)

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Customer Service

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Death of a Member

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Dormant Accounts

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HMRC – Direct Recovery of Debts

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Junior Savers

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Non-Qualifying Members

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Saving for Retirement

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Service to Muslim Members

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Signing up New Members

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The Equalities Act

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Sample TCF After Sales Service Letter – Supervisory Review

After Sales Service Supervisory Review Dear Member As part of [name] Credit Union’s commitment to fulfilling Treating Customers Fairly (TCF)...

Treating Customers Fairly

Vulnerable Members

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