Credit Control

Lending is an essential part of every credit union’s business but it is also one of the biggest risks that a credit union takes. Every pound that the credit union lends to its members is potentially at risk. Some of this risk is controlled and limited by the legal and regulatory requirements that exist.

Other risks will need to be controlled by the credit union within its own policies and procedures. A credit union’s policies and procedures for credit assessment, credit administration, loan portfolio management, credit control and debt recovery are therefore critical to a credit union’s ability to successfully generate sufficient profit from its lending business to cover expenditure, build capital and generate a dividend for members. Good lending practice means good credit control.

The credit union difference is achieved through the credit union’s ability to be flexible and adaptable enough to meet the needs of members.

Wednesday 10 January 2024

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Getting the Policy Right

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(Updated 27/02/25) When a member of your credit union finds themselves in financial difficulty, you may find that they sign...

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Pre-Action Debt Protocol

From 1st October 2017 the pre-action debt protocol was implemented in England and Wales. The protocol applies to all businesses...

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Sample Arrears Schedule

STAGE PERIOD FROM DUE DATE ACTION  1  1-7 days 1 week Check that Loan Set-up and account details are correct...

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Scotland: Debt Arrangement Scheme

Debt Arrangement Scheme (DAS) – applies Scotland only The Debt Arrangement Scheme is a statutory debt solution for residents of Scotland...

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Scotland: Protected Trust Deeds

(Updated 14/05/2025) Protected Trust Deeds (PTD) – applies to Scotland only Introduction When a member of your credit union finds themselves...

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The Credit Control System

System- noun – a co-ordinated body of methods or a scheme or plan of procedure; organizational scheme: The Credit Control System....

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