Serve and Protect CU Win Feefo Platinum Trusted Service Award 2023

Friday 26 January 2024

For the second year running, Serve and Protect CU are awarded the prestigious Feefo Platinum Trusted Service Award.

The Feefo Platinum Trusted Service Award is an independent seal of excellence which recognises businesses that consistently deliver a world-class customer experience.

The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. The Platinum Award is the most prestigious award available from Feefo.

Robert Lovesey, Business Development Manager at Serve and Protect CU, commented: “We’re delighted to receive the Feefo Platinum Trusted Service Award. At Serve and Protect, we are here to improve the financial resilience of those who serve and protect the nation.

“The fact this award is based on real feedback from our members gives us confidence we are playing our part. As we enter a new year, we will continue to listen, understand, and deliver what our members want.”

Tony Wheble, CEO at Feefo, said: “This year has been a difficult one for so many businesses. I’m delighted to recognise thousands of our clients that have overcome various challenges to provide such high levels of customer service and satisfaction.

“A particular congratulations to Serve and Protect CU for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”