Multi-channel Communications Available for ABCUL Members

Tuesday 23 January 2024

CFH Docmail, who offer bespoke solutions to support credit unions, is partnering with ABCUL to offer an exclusive member discount on its services. Working closely with financial organisations for over 40 years, CFH Docmail is a leading multi-channel communication organisation, offering communication solutions that help deliver targeted outcomes.

“We are pleased to announce that we have now partnered with CFH Docmail, to offer our members an exclusive discount on CFH Docmail’s services,” says ABCUL CEO, Robert Kelly. “CFH Docmail provides credit unions with a smart way of communicating, that ensures the right message, is delivered to the right person, at the right time.

Delivering more than 76 million documents each year, CFH Docmail works to build a unique offering tailored to credit union requirements. All its products and services are designed to provide best in class communication solutions with a range of benefits, including:

– Time efficiencies 

– Savings on money

– Streamlined processes

– Increase engagement

– Improve customer outcomes

– Improved brand quality

– Secure and GDPR abiding (we hold a range of security accreditations so you can be sure your data is safe with us)

– Dedicated support teams and account managers

Andrea Broady from Penny Post Credit Union: “We’re very pleased with the service, help and support provided by Docmail so far. Shelley and Serena are extremely helpful and have worked with us to find the best solution to meet our needs. The online portal is user friendly and we’re confident that the time and cost benefits will improve our service to members going forward.”

Paul Treece from Lewisham Plus Credit Union: “I asked Shelley at CFH Docmail about creating our twice-yearly statement and newsletter mailing for around 13,000 members after meeting her at the ABCUL Conference in 2020. She explained how this could work securely with our member data and gave us great support at each step of the process.

To find out more about how CFH Docmail can benefit your Credit Union and year-end activities, and to redeem your discount, contact Business Development Manager, Shelley Hawkins, at shelley.hawkins@cfh.com

If you are based in Scotland, then you can get in touch with their dedicated Business Development Manager, Brian Graham. Brian can be reached at brian.graham@cfh.com or by calling 07808 613537.

You can also visit the CFH Docmail website here.