Glowing Endorsement from Just Credit Union Members

Tuesday 23 January 2024

Just Credit Union (JCU) recently surveyed its members and over 95% said they would highly recommend JCU to their family and friends.

CEO of JCU, Karen Farrow said: “We are delighted with the feedback, particularly through the challenging times we have all faced.

“The whole team were determined to maintain the quality of our services to our members when they needed us most and over 90% rated our response to the pandemic as good or excellent.”

The survey also showed that the members value JCU’s ethical approach with the vast majority saying the ethos of the credit union and not-for-profit status was important when deciding to join JCU.

Karen added: “It’s great to see that our members appreciated our ethical values and community-based approach. We are here to improve our members’ financial wellbeing and make a difference to their lives and our community.

“Over 75% of our members agreed or strongly agreed that their confidence with money, ability to save and financial security had all improved since joining Just Credit Union. A similar percentage rated highly our support for the local community and economy.”

Mark Perez, Chair of Just Credit Union, said: “A massive thank-you must go to the whole team who have worked so hard during difficult circumstances to maintain the highest possible service to our members.

“It’s a testament to our staff that 90% of our members rated the helpfulness and approachability of our team as excellent. Later this year we will be celebrating our 20th anniversary and we invite anyone who lives or works in Telford and Wrekin or Shropshire to join their local credit union.”