East Sussex Credit Union awarded FairLife Mark

Tuesday 16 January 2024

East Sussex Credit Union is delighted to announce it has been awarded the FairLife Mark for personal loans and savings.

The FairLife Mark represents a new fair trading initiative for the finance industry.  The Mark covers all areas of finance and is improving the products we use everyday e.g. loans, savings and mortgages.   It is helping customers to find products they can trust as well as promoting financial education from school to retirement.

East Sussex Credit Union’s CEO, Ann Hickey says:  “We are very proud to be awarded the FairLife mark for our savings and loans. As a co-operative run by its members, we work hard to offer financial services to meet our members’ needs and deliver financial education in the local community. We believe the FairLife Mark will give local residents confidence in us and encourage them to join their local credit union”

Stuart Philips of the FairLIfe Charity, says: “The FairLife Charity awards the FairLife Mark to companies that price honestly and trade fairly with their customers.  The mark’s standards are about being fair to the customer and importantly about following the spirit not just the letter of the law. We are thrilled to have East Sussex Credit Union carry the FairLife Mark.”

The initiative enables good firms to come together and drive out poor practices.  Nobody knows the industry as well as the practitioners themselves and many now see the lack of public trust as a real problem.  The Fairlife Mark is harnessing this desire for change to give the public an additional level of protection. FairLife-marked products will not solve every problem, but they are a major step forward.  In short: the mark guides customers to products they can trust whilst allowing competition and consumer choice to flourish.