Dormant account reactivation
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Discussion
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Hi all,
We have identified a gap in our process for when a member’s dormant account is reactivated. I was wondering what other CU’s do, and whether any legislation is required for consideration please?
Do other CU’s open a new account or reactivate existing account?
Thank you
Amit- Commsave CU
Amit Patel Compliance and Risk manager- Commsave Credit Union
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