ABCUL Members

ABCUL eXpresso Presentation – 2024 FCA Complaints Return – 12th March @ 12:00pm

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    What we will cover in this session:

    Define what a complaint is.

    Look at a Flowchart for Complaints Handling.

    Go over the Summary Resolution Communication.

    Confirm timescales.

    Clarify where to send your Complaints Return.

    How to check that your Complaints Manager is correctly registered with the FCA.

    Click here to register.

    ABCUL Communications Manager

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