There was a wide range of workshop sessions aimed at sharing best practice and raising awareness of key issues impacting credit unions and their members including digital marketing, employer engagement, and strategic business planning.
CEO of Clockwise Credit Union, Teresa Manning updated delegates on an exciting and innovative digital and IT project to extend the credit union’s online reach. The team at Clockwise has developed a real-time member portal, migrated to the cloud and launched a mobile app. The project was designed based on member feedback asking for 24/7 online account access. Now 90% of all of the credit union’s new business originates online.
The conference was glad to welcome a delegation of representatives of the US Community Development Credit Unions from their representative body, Inclusiv, which created an additional buzz around the conference. Pearl Wicks, Chief Operating Officer of Hope Federal Credit Union in Mississippi, spoke on the role of credit unions in extending financial inclusion.
The Tracy Slane Award was presented to Megan White of Metro Moneywise Credit Union and Mikey Jones from Police Credit Union. The award is achieved for outstanding contribution of a young person in the credit union movement.
And the Rose Dorman Lifetime Achievement award was bestowed upon David Martin of Hull & East Yorkshire Credit Union for his tireless efforts in support of North Lincolnshire Credit Union before its merger with HEYCU and as Director and Treasurer of ABCUL.
ABCUL and the Credit Union Foundation would like to thank all of our supporters, partners and sponsors for making the event a success. In particular, we would like to recognise CMutualfor their continued support and sponsorship at the ABCUL Annual Conference 2019.