Plane Saver Credit Union is celebrating winning ‘Best Credit Union South’ at this year’s Consumer Credit Awards.
In its fifth year the Consumer Credit Awards, aim to find the UK’s best credit firms and their partners. Wholly voted for by customers, these awards aim to find the most customer-centric financial companies. Over 19,000 consumers took part in the voting process which took place during the COVID-19 lockdown period.
These awards are run by Smart Money People, the UK’s review and research website for financial services. Michael Fotis, founder of Smart Money People, said “At a time of significant turbulence for many consumers and credit firms alike, we’re delighted to see such a range of firms announced as finalists. All our finalists should be proud of the great customer feedback they’ve received.”
CEO of Plane Saver, Valerie Walwyn said: “I am delighted to announce Plane Saver Credit Union was awarded ‘Best Credit Union South’ at this year’s Smart Money People Consumer Credit Awards.
“We were also finalists for 'Firm of the year' and 'Best Loan Provider for £2.5k and under'. This is an amazing achievement but also confirmation that our members, feel we are making a real difference in their lives. Our passion is and always will be to provide great financial solutions and benefits.
“Although the last few months have been challenging for staff and members alike, we are still here to serve and support our members. This is evident in our most recent numbers which confirm we have opened over 700 new member accounts during the lockdown period’’.
Also announced at the online awards ceremony, five credit unions were recognised as winners, this highlights the important role these firms continue to play in the lives of some of the most financially excluded consumers in the UK.
The Credit Unions Winners in the Consumer Credit Awards 2020
Customer Service Champion: Sheffield Credit Union
Treating Customers Fairly Champion: Central Liverpool Credit Union
Healthy Culture Champion: NHS Credit Union
Best Credit Union (South): Plane Saver Credit Union
Best Credit Union (North): Glasgow Credit Union